Summer Classes
The following is our standard refund/cancellation policy. We may change this policy at anytime to better suit our customers and offerings. Last Updated: March 6, 2022
Why we suggest taking an Account Credit?
Stripe, our credit card payment processor, takes 3% on each transaction. When we refund you your full amount, Stripe doesn’t give that 3% back to us to give to you. That means, for us to refund the full amount to your card, we have to add that 3% out of our pockets to make your refund whole. We understand this is just part of doing business. However we may suggest an account credit whenever it makes the most sense. That way you don’t wait 5-10 business days for your refund and we don’t lose an extra 3%. We suggest account credits, if you aren’t sure what your final plan is (we can always refund your card later), if you are likely to sign up for another class the same summer, or are a diehard Nerding fam and plan on using the credit next year!
15+ Day Notice: Full Refund to Your Card
- if you cancel more than 14 days before class starts.
- if Nerding cancels a class for any reason.
- Consider Switching Classes – We can switch you to a different class or same class, different date or time.
- Consider Account Credit – this works best if you know you can’t make the class you signed up for but are unsure of which class you want instead.
8-14 Day Notice: Full Refund as Account Credit
- if you cancel about a week before class starts.
- Consider Switching Classes – We can switch you to a different class or same class, different date or time.
0-7 Day Notice: No Refund
- if you cancel within a week of your class start date.
- We are super understanding, let us know why you need to cancel so close to the start date. Maybe we can work with you on a solution. We will consider a class switch if feasible.
HOW TO REQUEST A CANCELLATION:
To Request a refund or class switch contact us here. Please give us exact class details such as class title, location, date, and time
About Account Credits:
You can elect to take an account credit. We will cancel the class and add the amount to your account. Account credits are good for the lifetime of Nerding! You can always see your credit amount in your account. They are super easy to use! You just click apply on the last page of checkout!
About Switching Classes:
Just contact us with the classes you want to switch. If there is a price difference we will refund your card, credit your account, or charge you the difference.